WELCOME ABOARD
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION,
MAKE SURE TO READ RETURN TRIP INSTRUCTIONS!
Please arrive at your bus stop at least 15-20 minutes prior to your departure time. There is NO PARKING at our bus stops.
WE MUST BE NOTIFIED IN ADVANCE IF YOU ARE BRINGING A MOTORIZED SCOOTER, WHEELCHAIR, OR WALKER.
ON BOARD RESTROOM IS FOR URGENT USE ONLY FOR PASSENGER SAFETY.
CHILDREN 5 AND UNDER MUST BE IN A PASSENGER-PROVIDED, FEDERALLY APPROVED, CRASH-TESTED CHILD SAFETY SEAT.
THERE HAVE BEEN CHANGES TO PORT OPERATIONS SINCE THE ONSET OF COVID-19. PLEASE BE PREPARED FOR CHANGES TO THE EMBARKATION AND DISEMBARKATION PROCESS.
We cannot schedule certain times for your arrival and pickup from the ships. It is possible that you may arrive several hours before you
are permitted into the terminals for the boarding process. This will be dependent on what time your ship is scheduled to depart the
port. A Blue Charter has no control of the ships and/or terminal operations. We suggest that you BE PREPARED to wait at your
terminal upon arrival to the port for your cruise and for your bus on the return. As always, our arrival and departure times change daily
and are approximate. Most of the time, everyone is to their ships no later than 2:00 PM and are usually picked up by noon. Please see
return information below.
BAGGAGE POLICY
WE HAVE A VERY STRICT BUT GENEROUS LUGGAGE POLICY. WE MUST BE ABLE TO ACCOMMODATE EVERYONE. YOU
ARE PERMITTED TO BRING TWO (2) PIECES AND ONE (1) CARRY ON PER PERSON ONLY! ANY MORE THAN THAT CAN
RESULT IN YOU LEAVING BAGS BEHIND IN ORDER TO ACCOMMODATE ALL OF OUR CUSTOMERS OR PAYING BAGGAGE
FEES BEFORE BEING BOARDED.
THERE IS A 50LB WEIGHT LIMIT ON ALL LUGGAGE
As we are in no position to verify baggage received or distributed. It is essential that you are conscious of the whereabouts of
your luggage as it is on-loaded and off-loaded from the vehicle. Valuables should be in your possession at all times. Accordingly, A BLUE CHARTER CAN ACCEPT NO RESPONSIBILITY FOR BAGGAGE AND/OR PERSONAL ITEMS. (See Liability
Disclaimer) Upon return (disembarkation), baggage should remain in your possession while you await our arrival (unless you
wish to tip a porter to hold it for you). We will not be responsible for missing and misclaimed luggage. YOU MUST CLAIM YOUR
LUGGAGE FROM THE DRIVER UPON ARRIVAL IN PORT. Please make sure you have ALL of your luggage before leaving the
bus. Please pack any and all medications in your carry on and keep it with you AT ALL TIMES.
ALTHOUGH TIPS ARE ALWAYS DISCRETIONARY, GUIDELINES HAVE BEEN REQUESTED BY
PASSENGERS: BAGGAGE HANDLING TIPS FOR DRIVERS RANGE FROM $3.00 TO $5.00 PER BAG
OR 15% OF BUS COST
Porters should be tipped separately
DO NOT BOARD OR LEAVE VEHICLE UNTIL YOU KNOW WHERE YOUR LUGGAGE IS!
BREAK STOPS - On departure to your ship, some routes include a 30-minute stop for breakfast. This stop is not intended for a sit
down meal. On return from your ship, a lunch stop will be scheduled for approximately 30 minutes at a fast food location. In order to
maintain schedule and avoid inconveniencing other passengers, the vehicle will adhere to the break departure time.
BUS POLICY - No Smoking - No Food - No Drinks Permitted on Motorcoach
A Blue Charter seating is on a first-come basis. If you are temporarily leaving the vehicle, please return to the same seat. Carry on
luggage should be stored overhead in a secure manner.
LEAVING BUS TO BOARD SHIP
- Take possession of your luggage from the driver.
- Make sure that it is properly tagged.
- Give it to the porter or carry it on yourself.
RETURN TRIP
PORT EVERGLADES PASSENGERS: All passengers, please debark your ship before
8:30 AM. Coming off earlier than these times in either port will result in a much longer wait for your returning bus. Please see our ground dispatcher once you debark. All airport passengers have priority; our passengers cannot board our equipment until all airport passengers have left the port. Every day is different. We will leave the port once all passengers are boarded.
MIAMI PASSENGERS: All passengers, please debark your ship before
8:00 AM. Coming off earlier than these times in either port will result in a much longer wait for your returning bus. Please see our ground dispatcher once you debark. All airport passengers have priority; our passengers cannot board our equipment until all airport passengers have left the port. Every day is different. We will leave the port once all passengers are boarded. In some instances, we will then proceed to Port Everglades to pick up other passengers for their return. Once everyone in BOTH ports (if applicable) are loaded, we depart for home.
BOARDING PASSES - Upon boarding our motorcoach, you will receive a colored sticker which is your Boarding Pass for your trip home. Please keep your boarding pass in a safe place during your cruise, and upon disembarkation from the ship, place it on your lapel to aid in the boarding process in the port. It is important that you have a Boarding Pass before leaving the motorcoach to board your ship.
SPECIAL STOPS - You will be returned to your assigned stop. Under no circumstances is the driver allowed to make a special stop, no matter how close to our route. So please, do not ask our driver to do so. Thank you for your cooperation.
LIABILITY DISCLAIMER
Baggage - A Blue Charter hereby disclaims all liability for any loss, damage, or stolen baggage or personal property of the passenger, whether caused by A Blue Charter's negligence or otherwise. We will not be responsible for missing and misclaimed luggage. YOU MUST CLAIM YOUR LUGGAGE FROM THE DRIVER UPON ARRIVAL IN PORT. Please make sure you have ALL of your luggage before leaving the bus.
Other Liability Limitations and Disclaimers - While A Blue Charter will make every effort to make timely conveyance of passengers to their points of embarkation, A Blue Charter shall not be liable for any expenses, losses, or other damages due to any delay in conveying the passenger to the point of embarkation. A Blue Charter reserves the right to send any sized vehicle deemed necessary for your transportation depending on passenger load. A Blue Charter reserves the right to cancel any scheduled bus conveyance prior to departure, in which case a full refund will constitute full settlement to the passenger and will terminate all liability on the part of A Blue Charter and its agents relating to that Bus Transportation. A Blue Charter reserves the right to make any changes to the schedule (time, location, etc.) in order to accommodate our schedule in any way necessary to complete the scheduled transportation.
